Privacy Policy

Changes to This Privacy Policy

We may update this policy periodically. Revisions will be posted on the site with an updated date.

How We Collect and Use Your Personal Information

Information provided directly

Contact details (name, address, phone, email), order information (billing/shipping addresses, payment confirmation), account information (username, password, security questions), and customer support communications.

Usage data

Our servers automatically log standard technical data for every request (IP address, browser type, timestamps) for security and operational purposes. We do not currently run any cookie-based analytics or tracking on the site.

Third-party information

Some information comes from the third-party services we use to run the store: Mollie, our payment processor, which collects payment and billing details needed to process a transaction; and Resend, our transactional email provider, which we use to send order confirmations and respond to contact-form messages.

How personal information is used

Providing products and services (processing payments, fulfilling orders, arranging shipping, sending order and shipping-related emails), security (detecting fraud and abuse), and communication (responding to contact-form and customer support enquiries). We do not use personal information for targeted advertising.

Cookies

The site does not currently set any analytics, advertising, or third-party tracking cookies — there is nothing to opt out of today. If we add privacy-respecting analytics in the future (for example, a cookieless tool like Umami), we will update this section before doing so.

How We Disclose Personal Information

Personal information is shared only with the service providers we rely on to run the store and fulfil orders — currently Mollie (payment processing) and Resend (transactional email) — and, where required, to comply with a legal obligation or in connection with a business transaction such as a merger or acquisition. We do not sell or share personal information with advertising or marketing partners.

User Generated Content

Public reviews and content posted on the services become publicly accessible. We cannot control access or ensure privacy for user-generated content.

Third Party Websites and Links

The site links to third-party platforms. We are not responsible for their privacy practices or content accuracy.

Children’s Data

Our services are not intended for children. We do not knowingly collect information from minors.

Security and Retention of Your Information

No security is perfect or impenetrable. Personal information retention depends on whether it’s needed to maintain accounts, provide services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights to access or know the personal information held about you, delete it, correct inaccurate information, request portability of your data, restrict processing, withdraw consent, and appeal denials. To exercise these rights, contact us using the details below. We will verify your identity before responding and may require authorized-agent documentation.

Complaints

Contact us regarding privacy concerns. If unsatisfied with our response, EEA residents may appeal to their local data protection authority through the supervisory bodies listed at edpb.europa.eu.

International Users

Personal information may be transferred, stored, and processed outside your country by our staff and service providers. For European transfers, we rely on Standard Contractual Clauses or equivalent mechanisms unless the destination has adequate protection determinations.

Contact

For privacy questions or to exercise your rights, contact jonas@3dvanreeth.be or write to Langbaanvelden 69, Antwerpen, 2100, BE. Printed Chess is the data controller of your personal information under applicable data protection laws.